Vape Disposable USA
Please contact our Customer Service Team at email@example.com to initiate a return request. Please provide as much information as possible including the Order #, Full Name, Address, Phone Number, reason for the return. Please note that we may request for you to email photos and/or a video of damaged or defective merchandise prior to sending the items back.
- Standard Returns
We gladly accepts returns of new, unopened items purchased on our website for a refund or store credit within 14 days of delivery. Returns that do not meet our policy will not be accepted and will be sent back to the original address of the order.
For sanitary and safety purposes, the following items are NON RETURNABLE if opened or used:
- Disposable Vape
If the return is approved, you will receive further directions on shipping the item(s) back to us. Any refund, store credit, or replacement will be issued once the return has been received and processed.
Items received showing cosmetic damage from the manufacturer, issues with consumable items, dead on arrival (DOA), and any missing or incorrect items must be reported within 48 hours of delivery!
Ultra fast shipping! Same day shipping!
Issue with your order? We have a 14 day return policy just in case!
Email us today at firstname.lastname@example.org
Do you offer phone support
We do not provide telephone support at this time. We handle all customer inquiries, issues, etc via email. Please email us at email@example.com.
Please note that our team will respond to you within 24-business hours. We appreciate your patience.
How long will take to process my return?
- Due to recent effects by COVID-19, our operations may experience delays in the processing time of normal procedures. Therefore, please allow up to 7-14 business days for us to process a return once we receive it back at our facility. We sincerely apologize for any delays and appreciate your patience during this unexpected time.
Do you ship discreetly?
- We do have the ability to ship discreetly, if requested.
I'm having trouble applying my reward points.
- Please see the "VDU Rewards Page" for detailed instructions on how the reward system works. If you still need assistance, email us at firstname.lastname@example.org and we'd be happy to help with any issues you may have using your reward points.
Do you offer gift cards?
- Yes, We now offer gift cards! You can simply search for "Gift card" or visit the "VDU Gift Cards" page to see different gift amounts or more information.
Do you offer wholesale purchases?
- Unfortunately, we do not offer wholesale pricing at this time, however we are working towards offering wholesale pricing on our website in the near future. Stay tuned for updates!
How can i get free shipping?
- Once your cart has a subtotal of $100 or more, a free shipping option should appear before checkout. Please note, that although your cart is eligible for free shipping, other shipping options with faster delivery times will also be available as well.
+1 (800) 516-4740